Repetitive Processes
Drain Productivity
Manual processes with a repetitive nature can reduce employee morale and overall productivity.
Automation to Autonomy Take Your AI Journey to the Next Level
What is Agentic AI?
Agentic AI brings intelligent autonomous agents to drive a paradigm shift in AI workflow automation without human intervention. These agents can end-to-end execute business processes and act independently to achieve a specific goal. We offer 360-degree agentic AI services to empower organizations to automate complex and multi-step processes accurately and effectively.
Unlike traditional automation, agentic AI is goal-oriented and determines the best path using the combination of reasoning, memory, and tool use autonomously. We offer a comprehensive range of services, from development to AI agent deployment, to provide highly powerful and adaptive solutions for the complexities and challenges of modern businesses.
Workflow-Related Issues of Traditional Ways
Modern enterprises face many issues related to traditional ways of handling workflows, including-
Repetitive Processes
Fragmented Data Delays
Decisions
Data silos or fragmentation across various systems can lead to flawed decisions and delays.
Disparate Systems
Cause Difficulty
SAP solutions and legacy tools may cause issues. Simply put, disparate business systems do not easily communicate.
Increasing Operational Costs
and Chances of Errors
High chances of human errors and increasing operational expenses can hamper the growth of enterprise.
Inaccurate Reporting and
Compliance Issues
Slow, inaccurate reporting leads to non-compliance and missing business opportunities.
Creating Customized
AI Agents To
Learn, Run, and Scale
As a leading agentic AI services provider, we offer top-notch solutions to meet your diverse and complex business requirements.
Book a MeetingGet in Touch with Silver Touch
You’re just a message away from excellent enterprise AI consulting and implementation.
Our Solution: Agentic AI Modules
Sales Management Agents
- Sales Order AI AgentCreates sales orders through natural language prompts, email input, Excel uploads, or CRM integration.
- Delivery Processing AgentAutomates delivery creation, shipment tracking, and logistics coordination.
- AR Invoice AgentAutomatically generates customer invoices based on deliveries, contracts, or prompt commands.
- AR Credit Memo AgentHandles customer returns, corrections, and credit adjustments intelligently.
- Sales Return AgentAutomates product return transactions and inventory reconciliation.
- Sales Quotation AgentCreates quotations quickly based on pricing history, stock availability, and customer behavior.
Purchase Management Agents
- Purchase Order AI AgentAutomates creation of purchase orders through prompts, OCR documents, Excel uploads, and system integrations. Validates vendor, pricing, taxes, and delivery schedules before posting into SAP Business One.
- Goods Receipt PO Agent (GRPO Agent)Automatically creates goods receipt transactions from packing slips, supplier documents, or logistics data while validating quantities and warehouse details.
- AP Invoice Automation AgentProcesses vendor invoices using OCR, API, or prompt-based entry. Supports GST/tax validation, duplicate invoice detection, and automated invoice posting.
- AP Credit Note AgentAutomates supplier credit note creation with reference to original AP invoices, ensuring correct financial adjustments.
- Purchase Request AgentCreates purchase requests using conversational AI or demand forecasting triggers.
- Purchase Quotation AgentGenerates supplier quotations automatically, compares vendor pricing, and suggests optimal suppliers.
- Goods Return AgentAutomates vendor returns, generates return documentation, and adjusts inventory and financial entries.
- PO from PDF Agent (OCR Agent)Extracts data from supplier PDFs and automatically creates purchase orders in SAP.
Top Agentforce Use Cases or Our Top AI Agent Use Cases
Customer Support & Service
This is one of the most popular agentic AI solutions that automates routine inquiries and resolves common customer issues. It can give instant and 24/7 support while freeing up human agents to handle more complex tasks.
Finance & Accounts Payable OR Financial Process Automation
It streamlines financial operations by automating several operations like invoice processing, expense reporting, and payment approvals to ensure accuracy, meet compliance, and achieve quicker payment cycles.
Sales Enablement
This agent empowers sales teams by automating lead qualification, generating personalized content, and providing them with real-time data insights to close deals more effectively and speedily./p>
Smart HR Processes OR Intelligent HR Operations
Agentic AI services can design an HR agent that offers various automated HR services, ranging from onboarding new employees to answering policy questions and managing payroll inquiries.
IT Helpdesk Operations OR Automated IT Support
This agent is useful for automating IT support tickets and troubleshooting common technical issues. It can also manage service requests for reducing response times and enabling IT staff to focus on ore strategic initiatives.
Supply Chain Optimization OR Cognitive Supply Chain Management
As a part of SAP automation tools, a customized supply chain optimization agent can improve resilience by automating demand forecasting and optimizing inventory levels.
Patient Appointment Coordination OR Patient Care Coordination
It streamlines patient scheduling by automating appointment booking, sending reminders, and coordinating with different departments in the healthcare organization to improve patient care.
How Agentic
AI Works
Execution
Interacts with external systems to fetch real-time data Improves databases and retrieves critical insights Executes tasks with purpose within set boundaries Delivers measurable value and solves challenges
Reasoning
Moves beyond pre-programmed scripts Converts complex goals into manageable steps Plans and adapts a dynamic approach Ensures the delivery of accurate solutions
Collaboration
Communicates with humans and other AI systems Acts as a natural extension of teams Shares information and automates workflows Enhances productivity as a proactive partner
Process & Implementation
- Goal Identification and Visioning
- Data Curation and Preparation
- Give a Dedicated Team of AI Experts
- Agentic AI Solution Development
- Deployment and Performance Optimization
Industries We Serve
Financial Services
Healthcare
Manufacturing
Automotive
Communications
Life Sciences
Retail
Government Cloud
Energy & Utilities
Consumer Goods
Education
Media & Entertainment
Hear the Latest in AI from our Experts
Minesh Doshi
Director
Agentic AI goes beyond a technological breakthrough; it empowers us to achieve complex goals while multiplying human capabilities and enabling a future with innovative approaches. Agentic AI is here to make our operations more responsible and solutions smarter than ever.
Akshat Doshi
Director
Agentic AI drives the transition from a reactive to a proactive operational model for modern businesses. It brings a paradigm shift towards more data-driven decisions and streamlines complex workflows to enhance customer experiences over time.
Kunjal Jasani
Director
Agentic AI is a revolutionary approach that transforms static processes into intelligent and autonomous workflows. It empowers organizations to improve efficiency and adapt to market changes while maintaining a competitive advantage through a proactive approach.
Frequently Asked Questions
Agentic AI is goal-oriented, adaptive, and capable of making decisions independently rather than simply following a fixed and pre-programmed set of rules as traditional automation tools do.
Core industry sectors like healthcare, manufacturing, and financial services can benefit from agentic AI as they can use it to automate tasks like supply chain optimization and fraud detection.
No, you do not need to replace your existing systems to use Agentic AI. We ensure that our agentic AI solutions can integrate with your existing platforms and systems seamlessly through APIs.
The time of agentic AI deployment depends on the complexity of tasks and the level of integration necessary for your business system.
Yes, agentic AI is designed to handle multi-step, complex workflows. For example, AI-powered ERP solutions are useful for performing various tasks across different departments simultaneously.
We offer 24/7 post-deployment support and effective training that includes access to vendor documentation, a responsive team, and on-premise training programs.