What is RPA?
Robotic Process Automation (RPA) is an advanced technology useful to build, deploy, and manage software bots. These bots mimic human actions in interacting with digital systems and software to automate repetitive and rule-based tasks in various business processes. Software bots can log into applications, enter data, process transactions, and generate reports.
RPA technology builds software bots that work seamlessly on a 24x7 basis, making them a cost-efficient tool to improve efficiency, reduce errors, and free up employees to focus on more strategic tasks
Our RPA Services
Automation Consultancy
Our RPA consulting services can help modern businesses identify and implement the right automation solutions to drive digital transformation. Our experienced, in-house consultants can assess your existing business process, identify opportunities for automation, and make a complete blueprint for successful RPA implementation
Bot Development
Our in-house team of expert RPA professionals can design, build, and implement software bots to automate repetitive, rule-based tasks. We ensure that tailored bots interact with existing systems seamlessly to extract and process data for performing tasks with more speed and accuracy.
Process Discovery
In process discovery, we thoroughly assess your existing business system to identify and map the manual processes within your organisation. It helps us find the best automation opportunities with a clear understanding of workflows, bottlenecks, and areas of improvement in your company
RPA Support
We, at Silvert Touch Technologies, offer excellent post-deployment hypercare support that involves analysis and fine-tuning of RPA bots. Based on the user’s feedback, we make the plan for future version releases. As your business expands, we help you with more RPA integration, enabling your business to get the maximum operational efficiency from the bots for a long time.
Key RPA + AI Use Cases
- It automates the extraction and processing of unstructured data from invoices, contracts, emails, etc., with the help of AI-powered understanding capability.
- It reduces the chances of errors related to manual data entry to improve the overall processing speed and accuracy
- Your company can use the combination of AI-driven chatbots and RPA bots to handle customer inquiries, process refunds, and manage support tickets in real-time
- An automated 24/7 support can enhance customer experience and satisfaction rate over the period
- We assist enterprises in leveraging AI algorithms to analyze equipment performance data and predict maintenance requirements to reduce unexpected downtime and costs
- Companies can automate scheduling and maintenance workflows for their equipment with the help of RPA solutions
- Bots can use AI technology to detect fraud, analyse risks, and forecast revenue or other necessary aspects
- The HR department can automate employee onboarding, payroll processing, and performance evaluation by combining RPA with AI-powered analytics
- RPA bots can improve employee experience by offering a self-help facility and reduce the workload of the HR department
- It automates lead scoring, customer segmentation, and personalised email campaigns with the help of AI
- RPA bots can also streamline CRM data management and sales reporting for increasing the efficiency of sales reps
- AI and Robotic Process Automation combine to offer accurate demand forecasting and inventory management
- Companies can automate the order process, shipment tracking, and supplier communication using bots
- The IT department can automate routine tasks like password resets, system monitoring, and incident management through bots
- Together with AI, RPA bots can detect and resolve issues in advance to prevent any problems in business operations
- RPA services assist companies in following regulations by automating compliance checks, data audits, and regulatory reporting
- AI and RPA technologies can combine to identify potential risks early to ensure data security
- Bots can make it possible to automate time tracking, task assignment, and employee scheduling to utilise resources effectively
Benefits of RPA for Your Business
RPA connects to enterprise applications for scalable automation of rule-based processes, provides secure automation from end to end with little disruption, allows interoperability between platforms, executes high-volume tasks quickly and accurately, enables organizations to improve operational optimization, mitigate manual errors, ensure compliance, and provide measurable outcomes for various digital transformations.
CONSULT US
Cost Savings
RPA reduces operational costs as bots automate repetitive tasks and eliminate chances of human errors, freeing up employees for more strategic work.
Improved Accuracy and Consistency
You can streamline workflows and reduce production time using bots to respond quickly to market changes and get the advantage of quicker TTM (Time to Market).
Enhanced Customer Experience
With our 360-degree RPA services, you can ensure quicker, personallised, and interactive customer support to boost their satisfaction and loyalty.
Scalability and Flexibility
RPA bots are highly scalable and adapt to changing market needs. You can get the necessary support from bots as your business grows because of scalability.
RPA implementation roadmap
Why Choose Silver Touch
Technologies for RPA?
Over two decades of experience in providing companies with digital transformation solutions globally, Silver Touch Technologies is your trusted RPA partner. We deliver cutting-edge solutions combining the advancements of AI, RPA, and other emerging technologies to meet the unique business needs of different industries. Our expertise in developing customised RPA solutions and hands-on experiences of using advanced tools can ensure maximum ROI and operational efficiency. Our in-house team of RPA professionals can offer end-to-end support to cover every stage of the automation journey, from process analysis to bot deployment and training to regular maintenance Contact Us