- Automate finance, purchasing, inventory and sales with out-of-the-box ERP functionality
- Customise your solution using built-in tools, workflows and business intelligence
- Access real-time dashboards and reports to track performance across every department
- Scale confidently on SAP HANA — the database technology built for high-growth businesses
- Choose cloud or on-premise deployment to suit your security, budget and mobility needs
- Future-proof your investment with SAP's continuous innovation and product roadmap
Silver Touch Technologies — Your Trusted SAP Business One Partner in the UK
What is SAP Business One? A Complete ERP for Businesses That Mean Business
A Powerful ERP Platform
with Everything Your Business Needs
International Ready
Industry-Specific
Automation First
Built to Scale
The Business Benefits That
Transform How You Operate
An ERP Built to Last
Win More. Retain More.
Purchasing That Pays for Itself
Compliant Wherever You Trade
Every Answer. Right Now.
Your System, Your Way
Ready to see these benefits in action?
Talk to one of our experts
Book Your Demo
Automate SAP Workflows with AI That Acts
Why AgentSphere for SAP ERP?
- Autonomous workflow execution — AI agents process data, make decisions, and complete tasks within SAP without manual intervention
- Native SAP integration — Connects to S/4HANA, Business One, and BTP via APIs with zero disruption to existing systems
- Multi-step task handling — From invoice extraction to PO creation to payment approval — all in one automated flow
- 24/7 intelligent operations — AI agents work round-the-clock, reducing backlog and accelerating cycle times
- Human-in-the-loop controls — Set approval thresholds and escalation rules to keep humans where they matter most
Frequently Asked Questions
What our clients commonly ask about purchasing SAP Business Ones
What is SAP Business One?
Who is SAP Business One designed for?
How much does SAP Business One cost?
1. License
Perpetual (On-Premise) – you buy the license outright. Higher upfront cost, but no ongoing subscription. Typical starting point is a £1000 – 2200 depending on user types and modules.
2. Implementation
3. Annual Support
How long does implementation take?
Business Profile Timeframe
Small business, straightforward processes
(5–10 users)
6–10 weeks
Mid-size, multi-warehouse or manufacturing
(10–25 users)
3–6 months
Complex, multi-entity or heavily customised
25+ Users
6–12 months
What is Silver Touch's implementation success rate?
Our track record
· 100% UK delivery rate — every project we have started, we have delivered
· 250+ SAP Business One implementations completed globally
· Operations across UK, USA, Canada and India — global capability, local delivery
· 30 years of technology implementation experience
Is SAP Business One available in the cloud?
Yes — and for most UK SMEs today, cloud is the recommended starting point.
Two deployment options
1. Cloud (Private Cloud or Public Cloud) Hosted on a secure server, accessed via browser or app. Silver Touch manages the infrastructure, updates, and backups — you focus on running your business.
- No server hardware required
- Automatic updates and patches
- Access from anywhere — office, warehouse, or remote
- Predictable monthly subscription cost
- Faster to deploy than on-premise
2. On-Premise Installed on your own servers. Preferred by businesses with specific data sovereignty requirements, existing infrastructure investment, or complex customisation needs.
- Full control over your environment
- One-time hardware purchase , Silver Touch can also supply it.
- You manage upgrades and maintenance
- Higher upfront cost, lower ongoing fees
Does SAP B1 work on mobile?
Yes — SAP Business One has full mobile capability, built for teams that need to work beyond the office. What’s available
SAP Business One Mobile App Available on iOS and Android. Gives managers and executives real-time visibility on the go.
- Dashboard and KPI overview
- Sales orders and quotations
- Customer and contact management
- Inventory and stock levels
- Approvals — purchase orders, leave requests, expense sign-of
SAP Business One Sales App Built specifically for field sales teams. Reps can create quotes, check stock availability, view customer history, and raise orders — all from their phone, with or without an internet connection.
SAP Business One Service App For field engineers and service teams. Log jobs, update service calls, capture signatures, and close tickets on site without returning to the office.
What support do you provide after go-live?
Go-live is not the finish line — it’s the start of the real work. Our support model is built around keeping your business running, not just your software.
Three layers of support
1. Hypercare (First 30 Days) The critical period immediately after go-live. A dedicated Silver Touch consultant monitors your system closely, responds to issues same day, and ensures your team is confident using the system in a live environment.
2. Ongoing Managed Support After hypercare, you move onto a structured support agreement tailored to your business needs.
2. Strategic Account Management For clients on Business and Premium tiers, you have a named account manager who understands your business — not just your system. Quarterly reviews, upgrade planning, and proactive recommendations come as standard.
What industries do you serve?
Wholesale & Distribution Multi-warehouse stock control, landed cost tracking, customer-specific pricing, and automated order fulfilment. SAP B1 is used by hundreds of UK distributors to manage complexity without adding headcount.
Manufacturing Bill of materials, production orders, MRP, and shop floor visibility — all connected to your finance and inventory in real time. Whether you’re make-to-order or make-to-stock, SAP B1 handles it.
Food & Beverage Batch traceability, best-before date management, catch weight, and full recall capability. SAP B1 helps food businesses meet compliance requirements without building spreadsheet workarounds.
Pharma & Life Sciences GxP-ready audit trails, lot control, expiry management, and regulatory reporting built in. SAP B1 is widely used by pharma distributors and manufacturers across the UK.
Retail & eCommerce Unified stock across physical and online channels, integrated POS, and real-time margin visibility by SKU and channel. SAP B1 connects your front-end sales to your back-office without manual intervention.
Professional Services Full project profitability tracking, time and expense management, contract billing, and resource utilisation — all connected to your financials. SAP B1 eliminates the spreadsheet trail between project delivery and invoice.
Consumer Packaged Goods (CPG) Batch traceability, promotional pricing, trade term management, and multi-channel order fulfilment built in. SAP B1 keeps high-volume CPG operations running without the manual overhead between supply chain and finance.
How do I get started with Silver Touch?
Simple. No lengthy procurement process, no pressure. Just a straightforward conversation to understand whether SAP Business One is the right fit for your business.
1. Book a Free Discovery Call A 30-minute conversation with one of our SAP consultants. We’ll listen to where your business is today, what’s not working, and what you’re trying to achieve. No sales pitch — just an honest assessment.
2. Take the Free ERP Readiness Scorecard Not sure if you’re ready for ERP? Our free 2-minute assessment benchmarks your current systems across finance, operations, technology, and growth readiness — and gives you an instant score with personalised recommendations.
3. Request a Live Demo See SAP Business One running in your industry. We’ll show you the workflows most relevant to your business — not a generic product walkthrough.
If you are
Finance Director / CFO You need accurate numbers, fast. SAP B1 closes your books in days not weeks, gives you real-time cash flow visibility, and eliminates the manual reconciliation that’s eating your team’s time. If your month-end takes longer than 5 days, this was built for you.
Managing Director / Business Owner You’re scaling but your systems aren’t keeping up. SAP B1 gives you a single view of the whole business — what’s selling, what’s in stock, what margin you’re making — without chasing four people for four different reports.
Operations / Warehouse Manager Stockouts, over-ordering, picking errors. SAP B1 gives you live inventory control, purchase order automation, and warehouse management that connects directly to your sales and finance — no more data entry between systems.
Ready to Transform Your Business with SAP Business One?
show you exactly how Silver Touch can help.
SAP Business One for Wholesale & Distribution Industry
Our Approach to SAP Business
One Implementation
Phase 1 —
Discovery & Blueprint
Phase 2 —
System Build & Configuration
Phase 3 —
Data Migration
Phase 4 —
Testing & Training
Phase 5 —
Go-Live & Hypercare
Supporting you
all the way
Go-live is not the finish line — it’s the start of the real work. Our support model is built around keeping your business running, not just your software.
Three layers of support
1. Hypercare (First 30 Days) The critical period immediately after go-live. A dedicated Silver Touch consultant monitors your system closely, responds to issues same day, and ensures your team is confident using the system in a live environment.
2. Ongoing Managed Support After hypercare, you move onto a structured support agreement tailored to your business needs.
3. Strategic Account Management For clients on Business and Premium tiers, you have a named account manager who understands your business — not just your system. Quarterly reviews, upgrade planning, and proactive recommendations come as standard.
What our support covers
- System errors and technical issues
- User queries and how-to guidance
- Configuration changes as your business evolves
- SAP Business One version upgrades
- New user setup and training
- Report and dashboard development
- Integration monitoring and fixes
- Compliance and regulatory updates
How we’re different
Most partners hand you a support ticket number after go-live and wish you luck. At Silver Touch, the consultant who implemented your system stays involved — they know your setup, your data, and your team. You’re not starting from scratch every time you raise a query.
SAP Business One Across Your Industry
Wholesale & Distribution
Manufacturing
Professional Services
CPG
Food & Beverage
Our SAP Business One - Built to Grow With You
AI & Intelligent Automation
AI-powered demand forecasting, automated purchase recommendations, and smart alerts that surface issues before they become problems — reducing manual decision-making across purchasing, inventory, and finance.
Advanced Analytics & Dashboards
Fully customisable dashboards with real-time data, interactive drill-downs, and role-specific views. Every decision-maker sees the numbers most relevant to them — without waiting for a report to be built.
Real-Time Cash Flow Forecasting
Live visibility of incoming and outgoing cash, projected forward based on open orders, invoices, and purchase commitments. Know your position today and three months ahead — not just at month-end.
Enhanced Mobile & Cloud Capabilities
A modern browser-based web client, improved mobile apps, and tighter integration with popular business tools via the SAP Business One App Store — giving your team flexibility without compromising control.